Regional Program Director, Lincoln County School Age Programs

The Regional Program Director serves as the Off-Site Program Administrator for multiple licensed and unlicensed school age programs. This role is responsible for the development, direction, operation and supervision of programs within a designated area. This includes staffing, programming, budgeting, licensing, quality, and general maintenance and upkeep of the different departments and sites. The position is heavily weighted on the human relations side, and requires skills to develop quality programs, set standards, and supervise staff.

• Design and implement engaging and age-appropriate programs aligned with YMCA mission and goals.
• Ensure programs and staff comply with all regulatory agency’s rules and regulations.
• Collaborate with the Senior Director of Youth Development Programming to ensure that regional programs align with strategic priorities and objectives of the YMCA.
• Regularly evaluate program content to ensure it remains relevant and of high quality.
• Recruit, hire, onboard, train, and supervise Program Coordinators and provide guidance in daily operations.
• Support and monitor hiring, onboarding, training, and supervision of Group Leaders.
• Collaborate with Senior Directors on training, compliance, curriculum, and staff performance.
• Work on-site with program staff to assess operations and provide support/coaching.
• Plan and lead regular staff meetings, performance evaluations, and provide professional development opportunities in collaboration with Senior Directors.
• Foster a positive and collaborative team environment.
• Develop and manage program budgets in collaboration with the Senior Directors, ensuring efficient use of resources and adherence to financial guidelines.
• Provide fiscal oversight and accountability for assigned program budgets, ensuring expenditures align with approved financial plans.
• Monitor financial reports regularly, identify variances, and work collaboratively with finance staff to ensure responsible budget management.
• Oversee the staffing, scheduling, logistics, and overall operations of programs across multiple sites.
• Build and maintain relationships with local schools, community organizations, and other stakeholders to enhance program offerings.
• Act as a liaison between families and staff, addressing concerns and ensuring that program needs are met.
• Respond to incidents, family concerns, and staffing challenges promptly and appropriately, and effectively.
• Address any issues or concerns that arise in program delivery, ensuring swift resolution and minimal disruption.
• Represent the YMCA at community events and meetings, promoting YMCA programs and services.
• Promote YMCA programs as part of community engagement and fundraising efforts.
• Provide leadership and support to the program directors and site personnel in regards to the annual fundraising
• campaign; responsible for percentage of annual campaign support annually.
• Requires the use of a personal vehicle to travel between assigned programs within the region; may also require travel across the YMCA of Catawba Valley Association. Program assignments are subject to change based on organizational needs.
• Act as Manager on Duty (MOD) as assigned, overseeing all programs and operations of the branch during assigned shifts.
• Any duties assigned by supervisor.

Physical Requirements:

The Regional Program Director must represent the YMCA in a professional image. He/she must be able to maneuver the grounds and facilities freely and be capable of speaking clearly, including, but not limited to: walking, stooping, carrying minimum of 50 lbs., sitting, standing, pushing, climbing, kneeling, lifting minimum of 50 lbs., and crouching.

• Education and Experience:

  • BA/BS degree in Early Childhood (EC)/Child Development (CD), BA/BS degree in any major with 18 sch in EE/HG&D, or Exceptional Children Program Administration Certificate.
  • EDU 261 and EDU 262.
  • Documentation of 5 years' experience as child care director, co-director, assistant director.
  • Required Level III School Age Administrator credentials through DCDEE

   

• Knowledge:

  • In-depth understanding of program development and implementation.
  • Strong knowledge of NC childcare licensing and operational best practices.
  • Familiarity with budget management and resource allocation.
  • Understanding how to identify staffing needs based on program enrollment and site demands.

   

• Skills:

  • Strong Leadership skills, experience managing teams, providing feedback, and ensuring professional growth.
  • Excellent communication and interpersonal skills.
  • Ability to design and evaluate engaging and effective programs.
  • Proficient in Microsoft Office Suite and other relevant software.

   

• Abilities:

  • Ability to manage multiple programs and projects simultaneously.
  • Strong problem-solving skills and ability to address challenges proactively.
  • Supervisory and coaching skills for managing site-level leaders.
  • Strong ability to handle staff, parent, and program-related challenges.
  • Ability to build and maintain strong relationships with staff, families, and community partners.

   

• Personal Attributes:

  • High level of energy, creativity, and enthusiasm for working with children and families.
  • Strong commitment to diversity, equity, and inclusion.
  • Ability to work independently and as part of a team.

Safety Policy:

The Regional Program Director will be responsible for observing the following rules:

• No Alcohol or drugs will be used on the job at any time.
• Report all job accidents the same day the accident happens.
• Obtain authorization from your supervisor for all non-emergency treatments for accidents.
• Wear seat belts at all times in company vehicles.
• Keep the area where you work clean and neat at all times.
• Do not remove or bypass any guards on any machinery at any time.
• Ask you supervisor when you need additional equipment or instructions to get the job done safely.
• Lift with your legs, not your back, and get assistance with loads over 50 pounds.
• Advise your supervisor of any hazardous conditions.
• Follow all other written and spoken safety rules.

• Employee Assistance Program
• Retirement Contribution once eligible